DLS Technologies can offer a wide range of IT Support Services including Pay-As-You-Go, Site Registration, Bronze, Silver and our flagship Gold Support Contract incorporating site visits to ensure your systems are reliable and up to date. We have the flexibility to arrange a suitable tailor-made contract for any of our customers depending on the level of cover you require. We can also offer block engineering hours at a reduced rate to use when convenient to yourself and also bespoke Printer & Peripheral Contracts.

All of our support contracts come with service level agreements that give you, the customer, peace of mind that we will attend to your problems within a fast time period. As long as you have an Internet connection our remote software enables us to control your PCs and Servers should a problem arise without having to wait for an engineer to attend your premises.

Bronze Support

£ 99

Per Month
  • Unlimited remote / telephone support
  • Unlimited remote administration tasks
  • Guaranteed 4-hour response to critical faults (call out rates apply if onsite visit required)
  • Guaranteed 8 working hours response for all general faults (call out rates apply if onsite visit required)
  • Internet service provider faults
  • Remote Clearance of viruses and malware (associated system re-builds / onsite repairs not included)
  • Reduced call out rates
  • Free loan equipment (Subject to availability)
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Gold SupportBest Seller

£ 20

Per Site
  • Unlimited Onsite Callouts to Server & PC hardware faults with associated labour charges included
  • Unlimited Remote support
  • Unlimited Remote Administration tasks
  • Guaranteed 4-hour response to critical faults
  • Guaranteed 8 working hours response to your callout for all general faults
  • Internet service provider faults
  • Diagnosis of printer faults and PC accessory faults
  • Data recovery from backup
  • Clearance of viruses and malware with associated system re-builds / repairs
  • Free loan equipment (Subject to availability)
  • Monthly Site Visit
  • Daily remote monitoring of data backup systems (where applicable)
  • Daily remote monitoring of servers for errors and warnings
  • Daily remote monitoring of viruses and spyware software
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Silver Support

£ 199

Per Month
  • Unlimited Onsite Callouts to Server & PC faults with associated labour charges included
  • Unlimited Remote support
  • Unlimited Remote Administration tasks
  • Guaranteed 4-hour response to critical faults
  • Guaranteed 8 working hours response for all general faults
  • Internet service provider faults
  • Diagnosis of printer faults and PC accessory faults
  • Data recovery from backup
  • Clearance of viruses and malware with associated system re-builds / repairs
  • Free loan equipment (Subject to availability)
Contact Us Now For More Info

Have an urgent IT issue? Please contact us for a quote on our same day pay-as-you-go service