IT Support whenever you need it

24 hours a day / 365 days a year technical support with our team of UK based IT experts

IT Support Contracts

24/7 business critical response for all your IT problems.

IT Support - Manchester

24/7 business critical response for all your IT problems.
Call us on: 0161 931 9115

Office 365 Support

DLS can help you implement the right office 365 plan for your business.

Focus on growing your business

Knowing that your IT infrastructure is in safe hands

IT Support for businesses of all shapes & sizes

With annual support packages available from only £250

A client retention rate
to be proud of

See how we've helped our current clients
achieve IT happiness

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Identify your requirements

Installation & setup

Ongoing remote support

Quarterly assessments

IT support contracts

DLS Technologies offers a wide range of IT Support Contracts

Including Pay-As-You-Go, Bronze, Silver and our flagship Gold Support Contract incorporating site visits to ensure your systems are reliable and up to date.

We have the flexibility to arrange a suitable tailor-made contract for any of our customers depending on the level of cover you require. We can also offer block engineering hours at a reduced rate to use when convenient to yourself and also bespoke Printer & Peripheral Contracts.

All of our support contracts come with service level agreements that give you, the customer, peace of mind that we will attend to your problems within a fast time period. As long as you have an Internet connection our remote software enables us to control your PCs and Servers should a problem arise without having to wait for an engineer to attend your premises.

Get started

DLS will ensure you have the right plan and the right support, leaving you to focus on your business

Bronze Support

£ 99

Per Month
  • Unlimited remote / telephone support
  • Unlimited remote administration tasks
  • Guaranteed 4-hour response to critical faults (call out rates apply if onsite visit required)
  • Guaranteed 8 working hours response for all general faults (call out rates apply if onsite visit required)
  • Internet service provider faults
  • Remote Clearance of viruses and malware (associated system re-builds / onsite repairs not included)
  • Reduced call out rates
  • Free loan equipment (Subject to availability)
Contact Us Now For More Info

Gold SupportBest Seller

£ 20

Per Site
  • Unlimited Onsite Callouts to Server & PC hardware faults with associated labour charges included
  • Unlimited Remote support
  • Unlimited Remote Administration tasks
  • Guaranteed 4-hour response to critical faults
  • Guaranteed 8 working hours response to your callout for all general faults
  • Internet service provider faults
  • Diagnosis of printer faults and PC accessory faults
  • Data recovery from backup
  • Clearance of viruses and malware with associated system re-builds / repairs
  • Free loan equipment (Subject to availability)
  • Monthly Site Visit
  • Daily remote monitoring of data backup systems (where applicable)
  • Daily remote monitoring of servers for errors and warnings
  • Daily remote monitoring of viruses and spyware software
Contact Us Now For More Info

Silver Support

£ 199

Per Month
  • Unlimited Onsite Callouts to Server & PC faults with associated labour charges included
  • Unlimited Remote support
  • Unlimited Remote Administration tasks
  • Guaranteed 4-hour response to critical faults
  • Guaranteed 8 working hours response for all general faults
  • Internet service provider faults
  • Diagnosis of printer faults and PC accessory faults
  • Data recovery from backup
  • Clearance of viruses and malware with associated system re-builds / repairs
  • Free loan equipment (Subject to availability)
Contact Us Now For More Info

IT Services tailored to your business.

  • 24 hours a day, 7 days a week

  • UK-based technical support

  • Online, remote support

  • On-site support

  • Quick response rate

  • Award winning IT Support

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Fill in the form below or call one of our friendly sales engineers on: 01204 385 990

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    With 6 offices across the North West, our engineers can be onsite in minutes, minimising any downtime to your business.

     

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