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Managed IT Support

All of our support contracts come with service level agreements that give you, the customer, peace of mind that we will attend to your problems quickly.

  • Unlimited Remote Support

  • Unlimited Remote Administration

  • Microsoft 365 Tenant Management

  • Guaranteed 4-Hour Response to critical faults

  • Guaranteed 8-Hour Response for general faults

  • Reduced call out rates

  • All of the benefits of the Silver service

  • Pro-active Monthly Site Visit

  • Daily remote monitoring of data backup system

  • Daily remote monitoring of servers for warnings and errors

  • Daily remote monitoring of client devices for warnings and errors

  • Annual IT review

  • All of the benefits of the Bronze service

  • Unlimited onsite callouts for Server, PC & Laptops faults

  • Data recovery from backup

  • Free loan equipment